Start offering amazing customer service in your company.
THIS COURSE IS THE AWARD WINNING TEACHING BY VINCENT VERMEULEN OF SCHOOL FOR BUTLERS AND HOSPITALITY
If you are looking for new ways to surprise your customers and train your team to deliver amazing experiences to your clients, then this course is for you!
By the end of the course, you will have step by step instructions on how to integrate high level service.
We will be teaching you how to handle different types of customers and handle difficult situations.
What makes me qualified to teach you?
Vincent Vermeulen is part of HospitalityTutors and presents this course. He is the founder and director of School for Butlers and Hospitality. One of the most renowned butler schools in the world.
“My former students are now employed by the most successful families in the world or have been working at the highest level in the hospitality industry, from 5 star hotels to Michelin awarded restaurants. Hospitality is in my DNA”
Life changing training ! - G. Naillon
Service will never be the same - Karin Ludwig
My guarantee to You
I’m a fourth generation hospitality professional.I'll be here for you every step of the way. If you have any questions about the course content or anything related to this topic, you can always post a question in the course or send me a direct message.
What is this Topservice course all about?
In this complete training to topservice you will not only learn everything about service but also how to apply hospitality.
This course will cover everything you need to know to start, including:
- Verbal and non-verbal communication
- Anticipating guest needs
- A new way of talking to guests
- Eye for detail
- Real life examples
- Engaging delivery
- So much more!
Don't take it from us...
We are a group of dedicated hospitality professionals, videomakers and entrepreneurs bringing you the best of online training. Our mission is to redefine hospitality in professions that thrive on welcoming people.
PreviewWelcome to the course (2:24)
StartWhat is service ? (12:37)
StartWhy service ? (4:01)
StartEXERCISE: service is... (3:49)
StartHow to offer great service - part 1 (6:54)
StartHow to offer great service - part 2 (4:48)
StartTopservice language (10:42)
StartPut language into practice (2:16)
StartEye for detail (2:46)
Start4 topservice techniques (8:18)
StartGuest history (3:17)
StartOverview so far (1:27)