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Butler training starter course
Welcome
Welcome to the course
Watch this video of this former student (2:26)
Assignment: introduce yourself
The biography of the instructor (33:58)
The mindset of a butler
What is a butler? (6:44)
What is service? (24:03)
Hospitality, it is a feeling... (10:32)
How to behave with your principal (12:00)
Butler service
Butler duties (7:52)
Service excellence (7:03)
Welcoming: answering the doorbell (11:21)
Dining room setup (79:21)
Waiting styles (32:02)
Waiting at table (50:13)
Live exercises with guests and students (120:26)
Read this important text!
Etiquette and protocol
Why do we need etiquette as a butler? (18:01)
Etiquette vs protocol (6:46)
Table manners (9:43)
Introductions (3:44)
Dress codes (26:59)
End of course
Butler duties
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